POLICIES

RETURN & REFUND POLICY

ALL SALES ARE FINAL.

WE DO NOT ACCEPT RETURNS OR EXCHANGES UNDER ANY CIRCUMSTANCES.

REFUNDS WILL ONLY BE ISSUED IF YOU HAVE NOT RECEIVED YOUR ORDER.

IF YOUR ORDER IS LOST, DELAYED, OR IF YOU RECEIVE A DAMAGED ITEM, PLEASE CONTACT US IMMEDIATELY. WE WILL WORK DILIGENTLY TO RESOLVE THE ISSUE, AND IF NECESSARY, WE WILL SEND A REPLACEMENT ITEM AT NO ADDITIONAL COST.

OUR GOAL IS TO MAKE SURE YOU'RE SATISFIED WITH YOUR PURCHASE.

 

PRIVACY POLICY

WE RESPECT YOUR PRIVACY AND WILL NEVER SELL OR SHARE YOUR INFORMATION WITH OUTSIDE COMPANIES OR THIRD PARTIES.

WHEN YOU PURCHASE FROM OUR STORE, WE COLLECT:

- NAME

- BILLING AND SHIPPING ADDRESSES

- PHONE NUMBER

- EMAIL ADDRESS

- CREDIT CARD INFORMATION

THIS DATA IS USED SOLELY TO PROCESS AND SHIP YOUR ORDER.

YOU MAY ALSO CHOOSE TO SIGN UP FOR OUR EMAIL LIST TO RECEIVE NOTIFICATIONS ABOUT SALES, NEW PRODUCTS, AND EVENTS. YOU CAN OPT-IN OR OPT-OUT AT ANY TIME.

SHIPPING POLICY

WE VALUE YOUR ORDER AND ARE COMMITTED TO GETTING IT TO YOU QUICKLY AND SECURELY. PLEASE REVIEW THE DETAILS OF OUR SHIPPING POLICY BELOW:

ALL ORDERS ARE SHIPPED VIA USPS.

PLEASE ALLOW 2-5 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED.

ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN EMAIL NOTIFICATION WITH TRACKING INFORMATION SO YOU CAN EASILY FOLLOW YOUR PACKAGE'S JOURNEY.

PLEASE NOTE THAT PROCESSING TIMES MAY VARY DEPENDING ON ORDER VOLUME AND HOLIDAYS. THANK YOU FOR YOUR UNDERSTANDING.

IF YOU HAVE ANY QUESTIONS OR NEED ASSISTANCE, FEEL FREE TO CONTACT US.

CONTACT INFORMATION

FOR ANY ISSUES OR QUESTIONS, PLEASE REACH OUT TO US AT:

support@clubofcanines.com

WE ARE HERE TO ASSIST YOU AND WILL RESPOND AS SOON AS POSSIBLE.